# Stonelink Property Management > Vertically integrated property management company serving Rhode Island and Southeastern Massachusetts. Multi-family experts with 1,700+ units under management, making Stonelink one of the largest and fastest-growing property management companies in the region. In-house divisions include maintenance, plumbing, landscaping (Traprock Landscaping), pest control, snow removal, and cleaning services — providing total control over quality and cost savings for clients. Celebrating 10 years of operation with an investor-mindset business model. 23 years of combined industry experience, 46 employees, 10-day average time on market, and 98% tenant retention rate. Stonelink Property Management is located at 15 Circle St., Rumford, RI 02916. Phone: 401-223-2838. Email: info@stonelinkpm.com. Consultations can be booked via Calendly with Steve. The company was founded to solve problems the founders faced as investors themselves. They provide full property management for residential multi-family buildings, single-family homes, and commercial properties. Stonelink uses a 10-point screening process and has a team of 20 maintenance technicians with 24/7 on-call rotation. They partner with local real estate agents to help investors find properties. Members of NARPM and BBB accredited. Equal Housing Opportunity provider. ## Key Metrics - 1,700+ doors managed - 10-day average time on market - 98% tenant retention rate - 23 years of combined experience - 46 motivated employees - 20 maintenance technicians with 24/7 on-call rotation - 10-point resident screening process ## Services ### Property Management - **Marketing:** Expert market analysis and rental pricing to maximize ROI. - **Resident Screening:** 10-point screening process to find high-quality residents. - **Rent Collection:** Timely rent collection and owner disbursement. - **Maintenance:** 20-person in-house maintenance team with 24/7 on-call rotation. - **Accounting & Financial Reporting:** Detailed financial reporting with owner portal access. - **Resident Placement:** Standalone tenant placement service. - **Low Income Housing Property Management:** Specialized management for low-income housing properties. ### In-House Divisions (Vertical Integration) - **Maintenance:** In-house maintenance team for repairs and upkeep. - **Plumbing:** In-house plumbing services (via [Stonelink Plumbing](https://www.stonelinkplumbing.com/)). - **Landscaping:** In-house landscaping (via [Traprock Landscaping](https://www.stonelinkpm.com/traprock-landscaping)). - **Pest Control:** In-house pest control services. - **Snow Removal:** In-house snow removal services. - **Cleaning Services:** In-house cleaning services for turnovers and common areas. ### Investment Services - **Investment Consultation:** Working with an investor's mindset to maximize ROI and grow portfolios. - **2024 Investor Memo:** Annual investor memo with market insights and strategy updates. ## Service Areas ### Rhode Island - Central Falls, East Providence, Kent County, Newport, Pawtucket, Providence, Warwick, Woonsocket, and the rest of RI. ### Massachusetts - Fall River, Seekonk, North Attleboro, and Bristol County. ## Pages ### Core Pages - [Home](https://www.stonelinkpm.com/): Main landing page with 10-year anniversary branding, key metrics, in-house divisions showcase, differentiators, and free rental analysis. - [About Us](https://www.stonelinkpm.com/about): Company background, founding story, vertical integration philosophy, and team profiles. - [Meet The Team](https://www.stonelinkpm.com/about#meet-team): Team member profiles (section within About page). - [Our Strategy](https://www.stonelinkpm.com/our-strategy): Company strategy and approach to property management. - [Our Model](https://www.stonelinkpm.com/our-model): Business model and investor-mindset philosophy. - [Our Guarantees](https://www.stonelinkpm.com/guarantees): Service guarantees offered to property owners. - [Contact](https://www.stonelinkpm.com/contact): Contact form, phone, email, and office address. - [Book a Consultation (Calendly)](https://calendly.com/stonelink_steve/30min): Online scheduling for a property management consultation. - [Testimonials](https://www.stonelinkpm.com/testimonials): Client reviews from owners and residents. - [Blog](https://www.stonelinkpm.com/blog): Articles on Rhode Island property management and investing. - [Community](https://www.stonelinkpm.com/community): Community involvement and initiatives. - [Employment Opportunities](https://www.stonelinkpm.com/employment-opportunities): Job openings at Stonelink. - [Pricing](https://www.stonelinkpm.com/pricing): Management plan pricing and fee structure. ### Property Management Services - [Property Management Overview](https://www.stonelinkpm.com/rhode-island-property-management): Full overview of property management services. - [Marketing](https://www.stonelinkpm.com/marketing): How rental properties are marketed. - [Resident Screening](https://www.stonelinkpm.com/tenant-screening): 10-point screening process. - [Rent Collection](https://www.stonelinkpm.com/rent-collection): Rent collection policies and owner disbursement. - [Maintenance Services](https://www.stonelinkpm.com/maintenance-services): In-house maintenance team and 24/7 on-call. - [Accounting](https://www.stonelinkpm.com/accounting): Owner financial reporting and portal access. - [Resident Placement](https://www.stonelinkpm.com/resident-placement): Standalone tenant placement service. - [Low Income Housing Property Management](https://www.stonelinkpm.com/rhode-island-low-income-housing-property-management): Specialized management for low-income housing. ### In-House Service Divisions - [SCUDO Maintenance](https://www.stonelinkpm.com/maintenance): In-house maintenance services. - [Traprock Landscaping](https://www.stonelinkpm.com/traprock-landscaping): In-house landscaping division. - [Snow Removal](https://www.stonelinkpm.com/snow-removal): In-house snow removal services. - [Cleaning Services](https://www.stonelinkpm.com/cleaning-services): In-house cleaning services. - [Stonelink Plumbing (separate site)](https://www.stonelinkplumbing.com/): In-house plumbing division. ### For Owners / Investors - [Investor Resources](https://www.stonelinkpm.com/investors): Information and resources for property investors. - [Investor Benefits](https://www.stonelinkpm.com/investor-benefits): Benefits of partnering with Stonelink (if available). - [Investor's FAQ](https://www.stonelinkpm.com/investors-faq): Frequently asked questions from investors. - [2024 Investor Memo](https://www.stonelinkpm.com/2024-investor-memo): Annual investor memo with market insights. - [Onboarding Form](https://www.stonelinkpm.com/onboarding-form): New owner onboarding (if available). - [ROI Calculator](https://www.stonelinkpm.com/roi-calculator): Return on investment calculator for rental properties. - [Rent vs. Sell Calculator](https://www.stonelinkpm.com/rent-vs-sell-calculator): Interactive tool to compare renting vs. selling. - [Vacancy Loss Calculator](https://www.stonelinkpm.com/vacancy-loss-calculator): Tool to estimate revenue lost from vacant properties. ### For Residents - [Resident Resources](https://www.stonelinkpm.com/tenants): Information and resources for current tenants. - [Stonelink+](https://www.stonelinkpm.com/stonelink-plus): Premium resident program or add-on services. - [Resident Benefits Package](https://www.stonelinkpm.com/resident-benefits-package): Benefits included for residents in managed properties. - [Maintenance Request](https://www.stonelinkpm.com/repair-request): Submit a maintenance/repair request. - [Pay Rent](https://www.stonelinkpm.com/pay-rent): Online rent payment page. - [Self Inspection](https://www.stonelinkpm.com/self-inspection): Resident self-inspection tool or guide. - [Move-in / Move-out Checklist](https://www.stonelinkpm.com/moving-checklists): Checklists for move-in and move-out processes. - [Resident FAQs](https://www.stonelinkpm.com/tenant-faq): Frequently asked questions from tenants. ### For Applicants - [Rental Search](https://www.stonelinkpm.com/rhode-island-homes-for-rent): Current rental listings in Rhode Island and Southeastern Massachusetts. - [Low Income Housing Applications](https://www.stonelinkpm.com/low-income-housing-applicants): Application information for low-income housing units. - [Pet Policy](https://www.stonelinkpm.com/pet-policy): Pet screening requirements and policies. - [Applicant's FAQ](https://www.stonelinkpm.com/applicants-faq): Frequently asked questions from prospective tenants. ### Referrals - [Realtor Referral Program](https://www.stonelinkpm.com/agents): Referral program for real estate agents. ### Policies & Site Info - [Privacy Policy](https://www.stonelinkpm.com/privacy-policy): Website privacy policy. - [Accessibility Policy](https://www.stonelinkpm.com/w3c-policy): W3C WAI WCAG 2.0 Level A conformance commitment. - [Sitemap](https://www.stonelinkpm.com/sitemap): Full site map. ## Area-Specific Pages ### Rhode Island - [Rhode Island (statewide)](https://www.stonelinkpm.com/rhode-island-property-management) - [Central Falls](https://www.stonelinkpm.com/central-falls-property-management/) - [East Providence](https://www.stonelinkpm.com/east-providence-property-management/) - [Kent County](https://www.stonelinkpm.com/kent-county-property-management/) - [Newport](https://www.stonelinkpm.com/newport-property-management/) - [Pawtucket](https://www.stonelinkpm.com/pawtucket-property-management/) - [Providence](https://www.stonelinkpm.com/providence-property-management/) - [Warwick](https://www.stonelinkpm.com/warwick-property-management/) - [Woonsocket](https://www.stonelinkpm.com/woonsocket-property-management/) ### Massachusetts - [Fall River](https://www.stonelinkpm.com/fall-river-property-management/) - [Seekonk](https://www.stonelinkpm.com/seekonk-river-property-management/) - [North Attleboro](https://www.stonelinkpm.com/north-attleboro-river-property-management/) - [Bristol County](https://www.stonelinkpm.com/bristol-county-property-management/) ## Portals - [Owner Portal](https://blackstone.appfolio.com/oportal/users/log_in): Login for property owners to view statements and financials. - [Tenant Portal](https://blackstone.appfolio.com/connect/users/sign_in): Login for residents to pay rent and submit maintenance requests. ## Social - [Facebook](https://www.facebook.com/stonelinkpm) - [Instagram](https://www.instagram.com/stonelinkpm) - [LinkedIn](https://www.linkedin.com/company/stonelink-property-management/)